If you’re a regular user of Spotify on your PC, you may have encountered the frustrating experience of the app not working as it should. Whether it’s failing to open, freezing, or crashing unexpectedly, Spotify not working on PC can be a major inconvenience, especially for those who rely on it for their daily dose of music. However, there’s no need to panic – there are several troubleshooting steps you can take to get Spotify up and running again on your PC.
**Check your internet connection**
One of the most common reasons for Spotify not working on PC is a poor or unreliable internet connection. Before trying anything else, it’s essential to check that your internet connection is stable. You can do this by opening a web browser and trying to load a few different websites. If they load normally, your internet connection is likely not the issue. If they don’t, you may need to troubleshoot your internet connection before attempting to use Spotify again.
**Update the Spotify app**
Outdated software can often cause issues with app performance, and Spotify is no exception. If Spotify is not working on your PC, it’s worth checking for updates to the app. To do this, open the Microsoft Store and navigate to the “Downloads and updates” section to see if there are any updates available for Spotify. If there are, download and install them, then restart the app to see if the issue has been resolved.
**Clear the Spotify cache**
If Spotify is still not working on your PC after updating the app, the next step is to clear the app’s cache. Over time, the cache can become bloated and cause problems with the app’s performance. To clear the cache, open Spotify and go to “Settings” > “Show advanced settings” > “Offline songs storage” and click on “Clear to reset your offline data”. This will clear the app’s cache and may resolve any issues you’re experiencing.
**Reinstall the Spotify app**
If all else fails and Spotify is still not working on your PC, you may need to reinstall the app entirely. To do this, first, uninstall the app from your PC by right-clicking on the Start button, selecting “Apps and Features”, finding Spotify in the list of installed apps, and clicking “Uninstall”. Once the app has been uninstalled, go to the Microsoft Store, search for Spotify, and reinstall the app. After reinstalling, log in to your account and see if the app is now working as it should.
**Conclusion**
In conclusion, there are several potential reasons why Spotify may not be working on your PC, from internet connection issues to outdated software and a bloated cache. By following the troubleshooting steps outlined above, you should be able to identify and resolve the issue, getting Spotify up and running again on your PC. If you’re still experiencing problems after trying these steps, consider reaching out to Spotify’s customer support for further assistance.